This policy explains how inquiry and service request information may be used. When you submit a form, we may collect your name, company, email, phone number, pressroom details, and message content so the appropriate sales, parts, or service contact can respond.
Information is used to answer quote requests, route service questions, prepare product recommendations, improve website communication, and maintain records related to business inquiries. Pressroom details may be shared internally with engineering, applications, or field-service personnel when needed to respond accurately.
Business inquiry records may be retained for follow-up, proposal history, and customer support. Reasonable administrative and technical measures are used to protect information from unauthorized access. No website form should be used to submit confidential machine passwords, payment credentials, or controlled technical data.
You may request correction or removal of contact information by contacting the team through the website. Some records may be retained where necessary for legal, security, or service documentation reasons.